A small payment of KSh 200 is required to submit your property request.
How Homika collects, uses and protects information relating to property seekers and tenants.
Your privacy matters to us. This Privacy Policy explains how Homika handles information when you create an account, search for properties, contact property providers or use our services.
We may collect information you provide when creating or using your Homika account, including your name, phone number, email address, account credentials and other information you choose to provide.
We may also collect information about your property searches, enquiries, saved properties, requests and interactions with the platform.
When you search for or request properties, information such as preferred locations, property type, bedrooms, amenities and other search preferences may be processed to provide relevant property results and improve matching services.
Where you choose to use location-based features, Homika may process your location information to help you find properties or services near a selected location.
You can control location permissions through your device or browser settings.
We may use collected information to create and manage your account, provide property search services, process enquiries, connect you with property providers, improve our platform, provide customer support and protect Homika from fraud or misuse.
When you contact a landlord, property owner or service provider through Homika, information necessary for that communication may be shared with the relevant party.
We may also contact you regarding your account, enquiries, requests, security matters, service updates or important changes to our platform.
Information you choose to provide through property enquiries, requests, reviews or other interactions may be visible to the relevant users or property providers.
Do not share passwords, PINs, financial credentials or other sensitive information through property enquiries or public areas of the platform.
Where a payment is made through a Homika-supported payment service, relevant transaction information may be processed to confirm and manage the transaction.
Homika does not require you to provide your M-Pesa PIN, bank password or other private payment credentials to us.
Homika may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, understand usage and enhance security.
We may also receive technical information such as browser type, device information, IP address and pages or features accessed.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse or disclosure.
However, no online service can guarantee complete security, and users should also take reasonable steps to protect their accounts and personal information.
We may retain information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, meet legal obligations, prevent fraud and protect our legitimate business interests.
Homika may use trusted third-party providers for services such as payment processing, hosting, analytics, communications and security. These providers may process information only as necessary to provide their services or meet applicable requirements.
Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of or deletion of certain information.
You may also contact us if you have concerns about how your information is being handled.
If you no longer want to use your Homika account, you may contact us to request account closure or deletion of eligible personal information.
Some information may need to be retained where required by law or necessary for legitimate business purposes.
Homika is intended for users who are legally able to use property rental and related services. We do not knowingly collect personal information from children for independent use of our property services.
We may update this Privacy Policy when our services, technology or legal requirements change. The updated policy will be published on this page with the revised effective date where appropriate.
If you have questions, concerns or requests relating to your personal information, contact Homika.
0769 624 433